Customer Service Representative/Membership Concierge

Albany-based professional association is seeking candidates for a customer service position in our membership marketing department. This is a part-time position (20 hours/week) paying in the $20-$25/hour range, but does not offer benefits. This position reports to our Assistant Executive Director for Marketing and Communications, and the successful candidate should present the following abilities:
• Excellent customer service skills and ability handle difficult calls in a courteous and professional manner
• Outgoing calling experience and/or sales experience
• Strong written and verbal communications skills
• Proficiency with Microsoft Office Suite, specifically Word and Excel
• Knowledge of, or interest in professional associations and societies
• Experience working with data bases
• Ability to gather, manipulate and analyze data
• Demonstrated project management experience, ability to work independently, take initiative, and be flexible and adaptable.

All candidates should e-mail a cover letter and resume to jpoupore@nysdental.org by June 6, 2014. Background check required.The New York State Dental Association (NYSDA) is a professional association of dentists founded in 1868. With over 13,000 members (67 percent of practicing dentists in the state), NYSDA is the second largest state constituent of the American Dental Association. For more information visit: nysdental.org