On Jan. 3, the American Dental Association was alerted that many dentists across the country had recently received a fraudulent membership renewal communication via fax to their dental offices indicating payment should sent to a post office ( P.O.) box in Brockton, MA. This prompted the ADA to distribute an alert that afternoon about the fraudulent invoices to member and nonmember dentists with an email address in our database, leadership and staff at state and local dental societies, recognized specialty organizations and other organizations and individuals within the dental community.
Since our initial communication, the ADA has continued to work closely with U.S. Postal Service authorities. The following is a brief summary of action that has been taken to protect our members:
Our Executive Director, Dr. Kathleen O'Loughlin, stated, "We are pleased with the immediate action of our legal team and the efforts of staff to get the word out quickly to dentists throughout the country. We also recognize the actions of constituent and component societies who acted swiftly to post alerts on their websites and help with the communications efforts."
What to tell
members who received one of the faxed fraudulent invoices
Do not send a payment. If you still have a copy of what you believe may be a fraudulent invoice, please forward it to Tom Elliott, deputy chief legal counsel, by email at firstname.lastname@example.org or by fax to 312.440.2562, along with your name and ADA membership number.
What to tell
members if they sent a payment to the P.O. Box
Thus far, the post office in Brockton, MA has received more than 170 pieces of mail addressed to the P.O. Box listed on the fraudulent invoice. We believe that the ADA's actions to seal the post office box occurred before any checks were received, as the P.O. Box was empty when it was sealed on Jan. 5.
Constituent and component executive directors and leadership are urged to share this information with membership and communications staff and direct further questions or concerns to the ADA Member Service Center at 800.621.8099.