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10/31/2013

Verify Patients’ Eligibility

Recent events make it imperative that dental offices confirm all patients’ eligibility for benefits at each appointment. As a result of the Affordable Care Act, more patients in dental practices will be covered by either Medicaid or private dental insurance companies. This is especially true for pediatric patients who may have new coverage or not be covered by the same benefit plan as their parents. And, New York State continues to enroll patients eligible for public health programs like Medicaid in managed care plans. Remember that patients’ eligibility for Medicaid benefits and the company from which they receive benefits can change from month to month. Lastly, if you are a contracting dentist with an insurance company or other managed care company, you may see an increased number of patients now covered by the company with which you have contracted.