Lance's Corner

AHRQ Issues Regulatory Update

Feb 25, 2025

The Agency for Healthcare Research and Quality (AHRQ) has issued its weekly regulatory update, which can be read below.

AHRQ News Now banner updated 2023

February 25, 2025, Issue #947

 

AHRQ Stats: Conditions Associated With Lack of Reliable Transportation

In 2021, 15.5 percent of current smokers reported transportation issues that resulted in difficulties accessing daily living needs. People with chronic conditions reported similar reliability issues—11.3 percent of those who had experienced a stroke, 10.2 percent of those with asthma and 12.1 percent of those with emphysema had unreliable transportation. Just 3 percent of those without any of these conditions experienced transportation issues. (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #558, Lack of Reliable Transportation for Daily Living Among Adults: United States, 2021.)

Today's Headlines:

Study Identifies Strategies To Improve Patient Experience

In an AHRQ-funded study published in the Journal of Patient Experience, researchers reviewed 52 studies that examined the use of AHRQ’s Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS®) to assess interventions aimed to improving patient experience scores. They found that CG-CAHPS scores were boosted by key interventions such as adding care coordinators for chronic conditions, peer shadow coaching, better team communication and physician empathy. Some interventions—like patient portals, care for complex patients and electronic health records—had no statistically significant impact on ratings. Patient-level factors, like medication adherence, showed mixed results. These findings highlight the effectiveness of care coordination, empathy, teamwork and other targeted actions for enhancing patient experience. Researchers noted healthcare leaders can focus on implementing the identified strategies to improve patient-centered care, using this research as a guide for quality improvement efforts. Access the abstract.

Register Now for Upcoming AHRQ Webinars

March 12 Listening Session Aimed at Advancing AHRQ’s Quality Indicators Program

A listening session on March 12 from 1 to 2:30 p.m. ET will offer an opportunity for hospitals, health systems, accountable care organizations​, health and hospital associations​, health plans​, health departments and federal entities to provide feedback on AHRQ’s Quality Indicators program. Register now for the event, which will cover topics including organizational use and value, measure selection and enhancement, software features​ and technical support​, and recommendations for the future. Third-party vendors or distributors of AHRQ Quality Indicators interested in joining upcoming roundtable opportunities should send an email to QISupport@ahrq.hhs.gov with the subject “Industry Roundtable.”

AHRQ Recruiting Participants in Program To Advance Diagnostic Excellence

An AHRQ diagnostic safety improvement program is recruiting healthcare organizations to use and evaluate AHRQ resources including Calibrate DxMeasure Dx and the Toolkit for Engaging Patients in Diagnostic Safety. Organizations that participate in the agency’s Implementing Diagnostic Excellence Across Systems (IDEAS) project will receive support and training to implement sustainable improvement. Continuing education credits and American Board of Medical Specialties Maintenance of Certification points will be available. Get more information and access previous webinar recordings about the initiative. Send questions to IDEASproject@rand.org.

Project Provides Insights To Optimize Respiratory Culture Practices

An AHRQ-funded project from the BrighT STAR collaborative developed a series of 37 clinical practice statements to consider before, during and after collection of endotracheal aspirate cultures from hospitalized children with artificial airways. Developed through consensus by 38 experts, these practices outline key practices, including preparation before deciding to obtain cultures, clinical indications for obtaining cultures and scenarios in which to avoid obtaining them, methods for specimen collection, and interpretation of culture results. Designed to apply to endotracheal aspirate culture practices among most pediatric inpatients with artificial airways, these clinical practice statements support the creation of clinical decision tools and serve as a starting point for stewardship programs that seek to optimize diagnostic test use. Access the abstract in Pediatric Critical Care Medicine.

AHRQ Seeks Input on Measures of Diagnostic Excellence

A Request for Information published by AHRQ requests public comments by March 10 on the development of measures of diagnostic excellence that may be calculated using administrative data or electronic health record data. The purpose of diagnostic excellence measurement is to identify potential opportunities to improve the diagnostic process at a health system or geographic level. AHRQ welcomes comments on the importance and usability of existing measures and those that may be under development. Submit comments to qisupport@ahrq.hhs.gov with the subject line “Diagnostic Excellence Measurement.”

New Research and Evidence From AHRQ

AHRQ in the Professional Literature

Birthing parent postpartum acute care use: multilevel opportunities for strengthening healthcare. Busse CE, Stuebe AM, Tumlinson K, et al. Birth. 2024 Dec;51(4):843-54. Epub 2024 Aug 30. Access the abstract on PubMed®.

Interhospital variability in 180-day infections following cardiac surgery. Raza SS, Zhou S, Barnett NM, et al. J Thorac Cardiovasc Surg. 2025 Jan 10. [Epub ahead of print.] Access the abstract on PubMed®.

Disparities in 180-day infection rates following coronary artery bypass grafting and aortic valve replacement. Pegues JN, Chang CH, Alnajjar RM, et al. J Thorac Cardiovasc Surg. 2025 Jan 15. [Epub ahead of print.] Access the abstract on PubMed®.

Menthol cigarettes and maternal health: 2004-2022. Encinosa W, Valdez RB. J Womens Health. 2025 Jan 9. [Epub ahead of print.] Access the abstract on PubMed®.

Patient, examination, and system factors associated with completed follow-up for probably benign (BI-RADS 3) breast findings in a large, complex health care system. Giess CS, Lynch E, Lacson R, et al. Acad Radiol. 2025 Feb;32(2):681-90. Epub 2024 Oct 15. Access the abstract on PubMed®.

Contemporary evaluation of work-life integration and well-being in US surgical residents: a national mixed-methods study. Janczewski LM, Buchheit JT, Golisch KB, et al. J Am Coll Surg. 2024 Dec;239(6):515-26. Epub 2024 Nov 15. Access theabstract on PubMed®.

The impact of anticoagulant-related bleeding on quality of life: development of a novel measure based on perspectives from older adults. Parks AL, Slager SL, Cizik AM, et al. PLoS One. 2025 Jan 29;20(1):e0316796. Access the abstract on PubMed®.

Pilot of a text messaging system to monitor caregivers' and children's mental health recovery after pediatric traumatic injury. Hood CO, Higgins K, Becerra G, et al. Psychol Trauma. 2024 Dec;16(suppl 3):S650-S7. Access the abstract on PubMed®.

Contact Information
For comments or questions about AHRQ News Now, contact Bruce Seeman, (301) 427-1998 or Bruce.Seeman@ahrq.hhs.gov.

 

USDOL Issues Comprehensive Employer Guidance on Long COVID

The United States Department of Labor (USDOL) has issued a comprehensive set of resources that can be accessed below for employers on dealing with Long COVID.

Supporting Employees with Long COVID: A Guide for Employers

The “Supporting Employees with Long COVID” guide from the USDOL-funded Employer Assistance and Resource Network on Disability Inclusion (EARN) and Job Accommodation Network (JAN) addresses the basics of Long COVID, including its intersection with mental health, and common workplace supports for different symptoms.  It also explores employers’ responsibilities to provide reasonable accommodations and answers frequently asked questions about Long COVID and employment, including inquiries related to telework and leave.

Download the guide

Accommodation and Compliance: Long COVID

The Long COVID Accommodation and Compliance webpage from the USDOL-funded Job Accommodation Network (JAN) helps employers and employees understand strategies for supporting workers with Long COVID.  Topics include Long COVID in the context of disability under the Americans with Disabilities Act (ADA), specific accommodation ideas based on limitations or work-related functions, common situations and solutions, and questions to consider when identifying effective accommodations for employees with Long COVID.  Find this and other Long COVID resources from JAN, below:

Long COVID, Disability and Underserved Communities: Recommendations for Employers

The research-to-practice brief “Long COVID, Disability and Underserved Communities” synthesizes an extensive review of documents, literature and data sources, conducted by the USDOL-funded Employer Assistance and Resource Network on Disability Inclusion (EARN) on the impact of Long COVID on employment, with a focus on demographic differences.  It also outlines recommended actions organizations can take to create a supportive and inclusive workplace culture for people with Long COVID, especially those with disabilities who belong to other historically underserved groups.

Read the brief

Long COVID and Disability Accommodations in the Workplace

The policy brief “Long COVID and Disability Accommodations in the Workplace” explores Long COVID’s impact on the workforce and provides examples of policy actions different states are taking to help affected people remain at work or return when ready.  It was developed by the National Conference of State Legislatures (NCSL) as part of its involvement in USDOL’s State Exchange on Employment and Disability (SEED) initiative.

Download the policy brief

Understanding and Addressing the Workplace Challenges Related to Long COVID

The report “Understanding and Addressing the Workplace Challenges Related to Long COVID” summarizes key themes and takeaways from an ePolicyWorks national online dialogue through which members of the public were invited to share their experiences and insights regarding workplace challenges posed by Long COVID.  The dialogue took place during summer 2022 and was hosted by USDOL and its agencies in collaboration with the Centers for Disease Control and Prevention and the U.S. Surgeon General.

Download the report

Working with Long COVID

The USDOL-published “Working with Long COVID” fact sheet shares strategies for supporting workers with Long COVID, including accommodations for common symptoms and resources for further guidance and assistance with specific situations.

Download the fact sheet

COVID-19: Long-Term Symptoms

This USDOL motion graphic informs workers with Long COVID that they may be entitled to temporary or long-term supports to help them stay on the job or return to work when ready, and shares where they can find related assistance.

Watch the motion graphic

A Personal Story of Long COVID and Disability Disclosure

In the podcast “A Personal Story of Long COVID and Disability Disclosure,” Pam Bingham, senior program manager for Intuit’s Diversity, Equity and Inclusion in Tech team, shares her personal experience of navigating Long COVID symptoms at work.  The segment was produced by the USDOL-funded Partnership on Employment and Accessible Technology (PEAT) as part of its ongoing “Future of Work” podcast series.

Listen to the podcast

HHS OIG Issues Annual Report on State MFCUs

Per the notice below, the Office of the Inspector General (OIG) of the United States Department of Health and Human Services (HHS) has issued its annual report on the performance of state Medicaid Fraud Control Units (MFCUs).

Medicaid Fraud Control Units Fiscal Year 2023 Annual Report (OEI-09-24-00200) 

Medicaid Fraud Control Units (MFCUs) investigate and prosecute Medicaid provider fraud and patient abuse or neglect. OIG is the Federal agency that oversees and annually approves federal funding for MFCUs through a recertification process. This new report analyzed the statistical data on annual case outcomes—such as convictions, civil settlements and judgments, and recoveries—that the 53 MFCUs submitted for Fiscal Year 2023.  New York data is as follows:

Outcomes

  • Investigations1 - 556
  • Indicted/Charged - 9
  • Convictions - 8
  • Civil Settlements/Judgments - 28
  • Recoveries2 - $73,204,518

Resources

  • MFCU Expenditures3 - $55,964,293
  • Staff on Board4 - 257

1Investigations are defined as the total number of open investigations at the end of the fiscal year.

2Recoveries are defined as the amount of money that defendants are required to pay as a result of a settlement, judgment, or prefiling settlement in criminal and civil cases and may not reflect actual collections.  Recoveries may involve cases that include participation by other Federal and State agencies.

3MFCU and Medicaid Expenditures include both State and Federal expenditures.

4Staff on Board is defined as the total number of staff employed by the Unit at the end of the fiscal year.

Read the Full Report

View the Statistical Chart

Engage with the Interactive Map

GAO Issues Report on Medicaid Managed Care Service Denials and Appeal Outcomes

The United States Government Accountability Office (GAO) has issued a report on federal use of state data on Medicaid managed care service denials and appeal outcomes.  GAO found that federal oversight is limited because it doesn't require states to report on Medicaid managed care service denials or appeal outcomes and there has not been much progress on plans to analyze and make the data publicly available.  To read the GAO report on federal use of state data on Medicaid managed care service denials and appeal outcomes, use the first link below.  To read GAO highlights of the report on federal use of state data on Medicaid managed care service denials and appeal outcomes, use the second link below.
https://www.gao.gov/assets/d24106627.pdf  (GAO report on federal use of state data on Medicaid managed care service denials and appeal outcomes)
https://www.gao.gov/assets/d24106627_high.pdf  (GAO highlights on federal use of state data on Medicaid managed care service denials and appeal outcomes)

CMS Issues Latest Medicare Regulatory Activities Update

The Centers for Medicare and Medicaid Services (CMS) has issued its latest update on its regulatory activities in the Medicare program.  While dentistry is only minimally connected to the Medicare program, Medicare drives the majority of health care policies and insurance reimbursement policies throughout the country.  Therefore, it always pays to keep a close eye on what CMS is doing in Medicare.  To read the latest CMS update on its regulatory activities in Medicare, use the link below.
https://www.cms.gov/training-education/medicare-learning-network/newsletter/2024-03-14-mlnc